Big Win for Small Businesses: Supreme Court Favours Policyholders In COVID Insurance Battle

Posted on Fri, 22 Jan 2021 in: News

Following a court ruling this week, tens of thousands of small businesses are set to receive insurance payouts covering losses from the first national lockdown.

In their final judgment delivered on Monday 15th January 2021, Supreme Court judges ruled substantially in favour of policyholders. According to industry experts, the ruling could cost the insurance sector over £1.5 billion. This new ruling could provide a lifeline for many businesses, with insurers being urged to pay out ‘without delay’.

The City watchdog, the Financial Conduct Authority (FCA), brought the test case, with eight insurers agreeing to take part in proceedings. One of the insurers, Hiscox, was challenged by thousands of its policyholders as part of the case. Richard Leedham, who represented the Hiscox Action Group on behalf of small businesses, said: “This is a landmark victory for a small group of businesses who took on a huge insurance player and have been fully vindicated.

Huw Evans, director general of the Association of British Insurers, said: "All valid claims will be settled as soon as possible and in many cases the process of settling claims has begun.

“We recognise this has been a particularly difficult time for many small businesses and naturally regret the regret the Covid-19 restrictions have led to disputes with some customers."

When many small businesses had to close last Spring, they made claims through business interruption insurance policies for loss of earnings. But many insurers refused to pay, arguing only the most specialist policies had cover for such unprecedented restrictions.

The complex ruling provides guidance for a wider pool of 700 policies, potentially affecting 370,000 small businesses - although only some of these will end up with payouts. Giving the court's ruling, Lord Hamblen said the court accepted the arguments from representatives of policyholders and dismissed appeals from insurers against an earlier judgement finding in policyholders' favour.

The ruling covered issues such as disease clauses, whether businesses were denied access to the properties, and the timing of lost earnings.
It was agreed that a selection of policy wordings should be tested in court, setting the parameters for what would be considered a valid claim.


Insurance policies would have been amended for new and renewing customers since this issue emerged, so losses from the latest lockdown measures in different parts of the UK would be clearly stated as part of the cover - or not - in new business interruption insurance policies.

If you have been denied a claim from your insurance provider, this new ruling might affect their decision. Contact your insurance provider for more information regarding your policy.

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